Shipping & Returns
We offer free shipping at checkout on all rings and most gifts within the United States & Canada. Select items that are not rings or deliveries outside of the US/CA will require the customer to pay for shipping at checkout.
If you need a rush order please email us at Customer@RingBear.com and we will do our best to meet your wishes.
We have a 14-day return policy on Gold and Tungsten Wedding rings, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
RING BEAR appreciates your ring finger may bulk up or trim down over time and we offer resizing to ensure you don't get in trouble for not wearing your wedding band.
We do not accept returns on non ring items as mentioned on individual product page descriptions.
To start a return, you can contact us at Customer@RingBear.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Customer@RingBear.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Products that are clearly not considered Rings cannot be returned. Please get in touch if you have questions or concerns about your specific item.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.