Refund policy

Can I Return a Ring Bear Men's Wedding Band? Yes, we have a 14-day return policy, which means you have 14 days after receiving your item to request a return. Return labels must be used within 7 days of receiving the return label, reach out to us if this may be of issue.

Can I return an engraved mens wedding ring? Yes! All Men's Wedding Rings products (yes, even engraved rings!) are available for return unless considered a Rushed Order or if more than one piece is purchased. 

Can I resize a Men's Wedding Band from Ring Bear? Yes! RING BEAR appreciates your ring finger may bulk up or trim down over time and we offer a free resizing for all US based customers. If you have the wrong size wedding band and need your ring resized and are located outside of the US you are responsible for the cost of sending and receiving the ring. 

Does Ring Bear offer Rush Orders on Men's wedding bands? Rushed Orders are not available for return, we are happy to work with you to exchange or resize your ring after your wedding. Rushed orders are defined as requiring delivery within 7 days or less. If you need a rush order please email us at Customer@RingBear.com and we will do our best to meet your wishes. Ring Bear prides itself on offering some of the fast fulfillment capabilities for last minute wedding needs 

What is my Return Eligibility? To be eligible for a return, your item must be returned in the same condition that you received it, unworn or unused, and in its original packaging. Return labels must be used within 7 days of receiving the return label, reach out to us if this may be of issue.

If more than one ring is purchased, we will accept all but one return for refund if the return meets the requirements listed above. For the remaining purchase you can exchange for a different wedding ring should you prefer.

Select gifts are available for return. Please see product description for gift products to learn the specific return policy, items that are not available for return will be clearly marked. 

To start a return, you can contact us at Customer@RingBear.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at Customer@RingBear.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
Please email us if a resize or exchange is needed and we will assist. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.